Gaming should be a source of fun, not stress. 9bt believes responsible play is true victory. We want you to always enjoy gaming on your own terms — with family and life as your top priorities.
We do not just provide games — we also ensure your protection. These six core principles form the foundation of our responsible gaming program.
You must be 18 or older to open an account on 9bt. Date of birth is verified at registration, and in cases of doubt, age must be confirmed with a national ID or passport.
Set your own daily, weekly, or monthly deposit limit in BDT. Once set, it takes effect immediately — and any increase requires a 48-hour waiting period.
Decide in advance how long you will play each session. When the time is up, our system will remind you to take a break — because rest is part of gaming too.
If you feel like you need a break for a while, you can lock your account yourself for anywhere between 7 days and 6 months. No logins or transactions will be possible during this time.
If your losses exceed a set amount, you will be alerted or your gaming will be temporarily paused. This is 9bt's dedicated measure to protect your finances.
Our support team is always ready to help with any gaming-related concern or issue. Reach out and we will listen and assist — our goal is to offer support, not judgment.
Responsible gaming means treating gaming purely as entertainment — not as a source of income or a way out of financial trouble. At 9bt, we believe real enjoyment comes when you play on your own terms, within your own means.
Online gaming is growing fast in Bangladesh, with people of all ages — especially younger generations — turning to smartphones for entertainment. But it comes with real risks. Responsible Gaming The most effective way to reduce that risk.
9bt's responsible gaming program is built on three core principles: Awareness (understanding your own behavior), Control (setting your own limits) and Support (seeking help when needed). Together, these three principles keep gaming enjoyable at all times.
Gaming is a form of entertainment. There is no guarantee of winning — and the possibility of losing is always there. Only spend money you can afford to lose without it affecting your life.
We do not always notice when casual entertainment turns into addiction. Watch out for the following warning signs.
If three or more of the following signs apply to you, it's time to take responsible gaming steps.
9bt offers several effective tools to help you stay in control of your gaming. They are completely free and available to use at any time.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Reductions take effect immediately; increases are subject to a 48-hour cooldown.
Set your daily gaming hours in advance. When your time is up, the system will alert you and help you log out.
If your losses exceed a set amount, gaming will be stopped automatically. Chasing losses stops here.
Take a temporary break ranging from 1 day to 6 weeks. During this period, your account remains active but gaming is completely suspended.
For a long-term break, you can fully deactivate your account for anywhere between 6 months and 5 years. Your account cannot be reopened during this period.
View a detailed report of your gaming history, total spending, and time spent — anytime, to keep yourself informed.
Log in to your account and go to "Account Settings", then activate any tool from the "Responsible Gaming" menu. Our support team is available to assist if needed.
Answer the following questions honestly. If most of your answers are "yes," consider seeking help.
Please reach out to our support team. We won't judge — we're here to help. Activating self-exclusion or a cooling-off period is the right move, and we're ready to assist you right now.
Following these seven simple steps will keep gaming enjoyable and prevent it from having a negative impact on your life.
Decide before you start how much BDT you are willing to spend that day. Do not go beyond that budget — whether it is a good day or a bad one.
Decide how many hours a day you'll spend gaming. Set a timer on your phone and make sure you stop when it goes off.
Wins and losses are both a normal part of gaming. Do not chase your losses by placing bigger bets to try to win your money back — that is the biggest mistake you can make.
Take at least a 10–15 minute break every hour. Get up, drink some water, take a short walk — it helps keep your decision-making sharp.
Never place large bets when you're angry, frustrated, or under the influence. Decisions made in an emotional state are almost always the wrong ones.
Family, friends, hobbies — these always come before gaming. Let gaming be one part of your life, not the whole of it.
If you're struggling, don't stay silent. Reach out to the 9bt support team or a specialist organization. Asking for help takes real courage.
9bt strictly enforces an 18+ policy. No one under the age of 18 is permitted to use this platform. This is not just a rule — it is our responsibility.
Date of birth is verified at registration, NID/passport may be requested in suspicious cases, and any account identified as belonging to a minor is closed immediately.
Use parental control software on your child's device. If you have concerns, report them to our support team — we'll take immediate action.
If gaming feels like it's getting out of hand, you don't have to face it alone. Reaching out for help is the smart thing to do.
Available 7 days a week, 24 hours a day. Reach us via live chat or email for self-exclusion, limit setting, or any other assistance.
[email protected]
Gaming addiction is a mental health issue. Do not hesitate to speak with a mental health professional or counselor in Bangladesh.
Support from people close to you can make a real difference. They can help you stay accountable and game responsibly.
Activate a cooling-off period or self-exclusion from your account settings right now. It is the fastest and most effective step you can take.
Assess yourself across these four dimensions and take action if needed.
This is an illustrative chart. The further right the bar, the higher the risk. Consider your own situation and use 9bt's protection tools accordingly.
Register on 9bt and activate our responsible gaming tools. Set a budget, apply time limits, and keep gaming purely for entertainment. We are always here for you.